GST: Goods and Services Tax
You have to pay GST on most goods you import into Canada. This is to make sure the imported goods are taxed in the same way as those sold or provided in Canada. We calculate GST on the item's duty-paid value. This is the total value converted to Canadian funds, plus any duties that apply.

HST: Harmonized Sales Tax
The federal government has entered into agreements with certain provinces to collect HST which rates vary by province. NOT ALL ARE Calculated at a rate of 15%. If you live in a participating province, you will have to pay HST instead of GST. We calculate HST the same way as GST. The tax you pay is based on the item's duty-paid value in CAD dollars.

PST: Provincial Sales Tax
This PST rate varies by province. We collect PST on behalf of the provinces of British Columbia, Ontario, Manitoba, and Quebec. For British Columbia, we collect PST on all goods that are taxable under the province's tax base. Examples of goods exempt from PST are books, children's footwear, and children's clothing. For Ontario, we collect PST on all goods that are taxable under the province's tax base. Examples of goods exempt from PST are books, footwear under $30 and children's clothing. For Manitoba, we collect PST on all items except books, footwear, and clothing. For Quebec, we collect PST on all items except books. PST vary according to the provincial tax rate.

The country of origin of invoiced goods is the country in which the goods have been grown, produced, or manufactured according to criteria laid down for the application of the Customs Tariff or quantitative restrictions, or any measure related to trade. Each manufactured article on the invoice must have been significantly transformed in the country specified as the country of origin to its present form ready for export to Canada. Certain operations such as packaging, splitting, and sorting may not be considered as sufficient operations to confer origin.

The name and address of the party to which the goods are being “shipped to” as shown on the invoice, bill of sale, or other sales contract.

The person sending the package is the exporter.

The person receiving the shipment is to be considered as the importer.

The purchaser is the sold to, leased, buyer or otherwise transacted – The last known entity to whom the merchandise is sold leased or otherwise transacted.

The vendor is sometimes known as the seller, sold by, remit to, consignor or shipper. The vendor is the party selling the goods to the purchaser.

The person who purchased the items being shipped is responsible for the Canadian Duties and Taxes. The CBSA collects duty and taxes on imported goods, on behalf of the Government of Canada. Duty is a tariff payable on goods imported to Canada. The rates of duty are established by the Department of Finance Canada and can vary significantly from one product to another. These duties and taxes will apply strictly to goods imported for personal use by Canadian citizens and residents of Canada. If the item you are importing is for personal use and is marked "made in Canada, the USA, or Mexico", you do not need to pay duties on those goods because of the North American Free Trade Agreement (NAFTA). Please note the amount of duty and taxes owing is impacted by where the product was manufactured and not the location where it was purchased. Duties on goods vary widely, depending on the product and the country in which it was manufactured.

We calculate any duties owing based on the value of the goods in Canadian funds. The duty rates vary according to the type of goods you are importing and the country they came from or were made in. Depending on the goods or their value, some other taxes may apply, such as excise duty or excise tax on luxury items like jewellery. Under the North American Free Trade Agreement (NAFTA), duties on various goods imported from the United States and Mexico have been either reduced or eliminated. The NAFTA rates apply when the goods you are importing are made in the U.S. or Mexico.

Freetrek Transport will calculate the duties, taxes, and small handling fee based on the information you supply in the invoice and/or the Limited Power of Attorney that you are responsible for. The system will automatically report this to the border prior to crossing and remit the duties and taxes on your behalf. Once you receive your quote for importing your package(s) to Canada, you will pay the total either by credit card or wire transfer prior to importing your package(s).

We cannot import items such as; pornography; obscene and seditious material; illegal drugs; weapons and their parts; endangered animals, including their parts and any products made from their fur, skin, feathers, and bone; intoxicating liquors; aerosol cans; flammable items; corrosive substances; and matches. We are currently not importing food items. For a full and complete list please visit CBSA

You will only need to show a photo ID. If someone else is picking up the package(s) then you will need to send us an email listing the name of that person so we can provide this to the warehouse in Canada, otherwise they will not release the package(s).

The Limited Power of Attorney authorizes Freetrek Transport to transport your package across the border and if necessary, to open and verify the item(s) and/or country of origin for Canada Customs and declaration purposes.

You will receive a Package Arrival Email Notification once your package has arrived in Canada along with the address, days and hours you will be able to pick up your package(s).

Approximately 3 days after receiving all your completed documentation.

Freetrek Transport will send you a Package Arrival Email Notification.

You will only need to show a photo ID. If someone else is picking up the package(s) then you will need to send us an email listing the name of that person so we can provide this to the warehouse in Canada, otherwise they will not release the package(s). If your package is too large/heavy and shipped to Kirkland, please keep in mind that they do not have any fork lift, pallet jack or offer any manual help. You must bring your own help in order to pick up your package and put it in your own vehicle.

When you receive your email quote there is a link to pay for the importing/shipping of your package(s). Until payment is received, your package(s) will not be imported/shipped to Canada.

You should pick up your package(s) as soon as possible. Due to third party storage space you may be charged a storage fee if not picked up within 3 business days.

The Limited Power of Attorney you signed allows Freetrek Transport to have one of our expert handlers or CBSA (Canada Border Services Agency) open your package while still in Champlain NY. This allows Freetrek or Canada Customs (CBSA) to verify its contents, determine whether the merchandise can be imported into Canada and to verify the country of origin of each item.

We cannot import items such as; any item considered food or drinks; seeds; pornography; obscene and seditious material; illegal drugs; weapons and their parts; endangered animals, including their parts and any products made from their fur, skin, feathers, and bone; intoxicating liquors; aerosol cans; flammable items; corrosive substances; and matches. We are currently not importing food items. For a full and complete list please visit CBSA

Freetrek Transport will accept a Canadian credit card or wire transfer.

Your credit card payment will appear as Freetrek Transport on your statement.

For your convenience, we use 2 different third party warehouses. One is located at 101 Villeneuve Ouest, Montreal, QC and the other for larger/heavier packages is located at 16663 Hymus Boulevard, Kirkland, QC H9H 4R9

Yes, we are able to deliver most package(s) to your house/office at an additional fee.